Adidas Headphones repair services only exists if you submit your product as part of a warranty claim.
If you submit a valid claim under warranty, Adidas Headphones will, at its option, repair your product using new and/or previously used parts that are equivalent to new in performance and reliability.
Alternatively, if a repair is not possible, we will replace your product with a product that is at least a functioning equivalent to the product and is formed from new and/or previously used parts that are equivalent in performance and reliability.
Adidas Headphones can also refund your purchase price in exchange for the return of your product as part of a warranty claim.
If you need anymore information about repairing a broken product, please click here to submit a request or contact us via the live chat function in the bottom right corner.
To read more about our Global Warranty, please visit adidasheadphones.com and select Global Warranty in the right side of the footer.