Your order confirmation and shipping details should be sent to you shortly after your payment has been accepted. In the chance that the payment goes into manual review, it may take an additional 1 - 2 business days for the payment to be accepted and the email order confirmation to be sent.
The email containing your shipping details and tracking number will be sent to you after the order has been processed and dispatched with the shipping company.
Please be sure to check your junk mail folder in your email if you haven’t received a confirmation in your inbox. The email will be from the address support@adidasheadphones.com.
If you haven’t received either your order confirmation or shipping details, please click here to submit a request or check in via the live chat in the lower right hand corner of the screen.